How to place an order on 4Ink.com.au

How do I place my first order online?

Browse the site for items you are looking for and add items to your shopping cart. When you are ready, select the shopping cart icon or link and follow the instructions to complete your order. You don’t need to be registered first before you can complete an order on 4ink.com.au.

There are four stages of the checkout process:

  1. Your details: This section will confirm your name, email address and telephone number.
  2. Delivery details: This section will allow you to choose the delivery address you would like your order delivered to.
  3. Payment: This section will prompt you to enter your payment method and details.
  4. Order confirmation: This will display your order number and order summary. A confirmation email will also be sent to the email address you supplied during checkout.

How do I track my current or previous online orders?

You can track your order history on the ‘My orders’ page of ‘My account’ if you are registered with us or via the URL link included in the email order confirmation.

 
How do I obtain a tax invoice for my online order?

Your tax invoice will be emailed to you after full payment has been made. This is your proof of purchase.


How will I know when my order is successfully completed?

You will be shown an order confirmation page which will display your order number and order summary. A confirmation email will also be sent to the email address you supplied during checkout. If you haven’t received an email confirmation and are unsure as to whether your order was completed successfully, please contact our Customer Service Centre on 03-90141370.

 
What do the different statuses mean in ‘My orders’ within ‘My account’?

Order being processed: Your order is being processed by our fulfilment centre.

Shipped: Your entire order has been despatched

Cancelled: Your entire order has been cancelled

Returned: An item(s) has been returned